Shipping policy

At Biki Cosmetics, we strive to ensure your shopping experience is seamless and enjoyable. Here’s our shipping policy:

Shipping Options:
We offer one shipping method for local deliveries and one for international orders.

Shipping Rates and Delivery Times:
- Local Deliveries: Orders are shipped within 2 hours.
- International Shipping: We use DHL for international orders to ensure fast shipping, typically within 3-5 business days.

Tracking:
Once your order is shipped, you will receive a tracking number to monitor your package's progress.

International Shipping:
We ship worldwide via DHL. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Shipping Address:
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Packages:
If your package is lost or damaged, please contact our customer support team at sales@bikicosmetics.com for assistance.

Thank you for shopping with Biki Cosmetics! If you have any questions or need further assistance, please feel free to contact us.