1. What makes Biki Cosmetics lipsticks unique?

Our lipsticks are formulated with high-quality ingredients, providing rich color, long-lasting wear, and a hydrating formula to keep your lips soft and comfortable.

2. Are your products cruelty-free and vegan?

Yes, all Biki Cosmetics products are 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients.

3. How do I choose the right shade for my skin tone?

We recommend looking at our shade guide and trying to match shades with similar undertones to your natural lip color. Our product pages also feature images to help you visualize the shades.

4. How long does the lipstick last?

Our liquid matte velvet lipsticks are designed to be long-lasting, typically staying put for up to 12 hours with minimal touch-ups.

5. Do you offer international shipping?

Yes, we offer international shipping. Please check our Shipping Information page for more details on delivery times and costs.

6. What is your return policy?

We accept returns within 30 days of purchase. Please ensure the product is unused and in its original packaging. For more details, visit our Returns Policy page.

7. How can I contact customer support?

You can reach our customer support team through our Contact Us page or by emailing sales@bikicosmetics.com.